Retail Operations Manager and Business Development Manager: Senior FMCG Role with Growth Opportunities

The Retail Operations Manager & Business Development Manager position is a permanent, full-time senior role aimed at those with 7+ years’ leadership experience in FMCG or wholesale groceries. The role offers opportunities for professional growth, competitive remuneration, and requires managing multiple stores and developing new business strategies.

The company values strong achievements in both sales and operational excellence, and is searching for candidates who can proactively identify new clients, optimise business processes, and maintain lasting relationships with stakeholders.

Main Responsibilities and Day-to-Day Activities

On a daily basis, you’ll be expected to achieve sales and supplier targets by implementing effective business plans and leading your team to deliver measurable results. Seeking new business and expanding the company’s client base are essential responsibilities.

The job involves overseeing day-to-day operations, ensuring seamless store performance, and maintaining service excellence. You’ll regularly engage with both shareholders and stakeholders to nurture healthy business relationships.

Strategic direction is key—this means managing, executing, and monitoring store marketing plans, supplier relations, and profitability goals. Hands-on leadership and strong negotiation skills are essentials for success here.

Monitoring trends, coaching staff, and supporting the implementation of each member business plan completes your primary duties. Every action aims to maximise profitability and sustain business growth.

Pros: Professional Development and Recognition

This role stands out for those seeking upward mobility in FMCG or grocery retail, given its focus on multi-store management and business expansion.

You will join a reputable recruiting firm with a strong track record, Level 4 BEE status, and robust recruitment experience. Improving your leadership profile and skillset is a clear prospect here.

Cons: High Demands and Required Experience

Candidates must have substantial experience—7 to 8 years in similar roles is not optional. The job has demanding expectations in terms of targets, supplier engagement, and operational excellence.

Operating across multiple stores and managing both strategy and day-to-day tasks could mean long working hours and high accountability.

Verdict: Is This Role the Right Next Step?

If you are a driven professional with a solid base in the FMCG or wholesale grocery sector, looking for a senior role with strategic and hands-on challenges, this opportunity fits. For those not yet at this experience level, it may be better to seek a more junior role before applying.