Key Account Controller
Permanent full-time role for candidates with strong logistics, clearing and forwarding, seafreight experience. Competitive package. Client relationship focus, attention to detail and problem-solving key advantages.
Role Summary & Offer Details
This Key Account Controller position is a permanent full-time opportunity by a reputable HR and recruitment agency. The remuneration package is negotiable based on qualifications and industry experience.
Applicants should have at least a matric qualification, strong logistic experience, and solid expertise in seafreight imports and exports. The role demands hands-on client relationship management and efficient shipment execution.
In this job, candidates will join a vibrant team, working in an environment focused on detail, accuracy, and efficiency. Industry qualifications and 3+ years’ hands-on clearing and forwarding experience will be advantageous.
The ideal employee should demonstrate independent problem-solving skills, organisational abilities, and thrive in a client-facing role. Computer literacy, particularly in MS Excel, is essential.
The company offers a supportive team culture, continuous learning opportunities, and growth prospects for high performers in logistics and supply chain management.
Main Responsibilities and Daily Tasks
Daily duties begin with providing clients with consistent shipment status updates, responding swiftly to any queries, and fostering professional communication at all engagement levels.
The position prioritises accurate creation and timely management of shipment files, checking that every instruction and document is in place, and ensuring all procedures are followed meticulously.
The Controller coordinates transport bookings, verifies customs documentation, and works closely with clearing agents to prevent delays and ensure compliance. Monitoring the progress of shipments is a key part of this role.
Operational excellence includes issuing correct invoices, scrutinising and checking costs, and negotiating rates efficiently to optimise profitability and client satisfaction.
Lastly, this role entails regular liaison with warehouses, transporters, and delivery points, ensuring seamless logistics execution across the board.
Key Pros of the Position
This position provides an excellent platform for career advancement in logistics for candidates who thrive on multitasking and customer engagement.
Another big advantage is the exposure to a fast-paced professional environment with opportunities to sharpen skills in both administration and operations.
Cons to Consider
The workload can be demanding, especially when multiple shipments require oversight and tight deadlines must be adhered to every day.
Additionally, the need for high attention to detail and accuracy in documentation can increase pressure during busier operational cycles.
Final Verdict
If you value client relationships, operational precision, and seek professional development in a respected HR agency, this role is a strong fit. The competitive compensation and prospects for skills growth make it appealing for motivated professionals ready for their next career move.