Neighbourhood Housing Lead: Permanent Full-Time Role with Top Benefits

The Neighbourhood Housing Lead position is a permanent, full-time opportunity within a well-established housing association. The salary ranges from £35,951 to £39,531 per annum, depending on experience, as well as an additional ECU allowance. With a Monday to Friday work schedule, you’ll benefit from both job security and a comprehensive benefits package, including an outstanding pension scheme, up to 31 days of annual leave, and various lifestyle perks that make this role highly attractive.

Day-to-Day Responsibilities

As a Neighbourhood Housing Lead, you’ll support the Housing Management team to deliver a reliable and consistent service for residents. You’ll focus on improving satisfaction, building trust, and ensuring residents feel at home.

Key tasks include acting as the main relationship holder for 500–600 homes in your designated area. You’ll regularly engage with residents, helping to resolve their queries and addressing housing-related issues promptly.

Your role requires excellent communication skills and the ability to juggle a diverse workload while meeting important deadlines. Problem-solving and a proactive attitude are essential.

Stakeholder engagement is a significant part of this role, requiring the ability to work collaboratively with residents, colleagues, and local authorities.

You will also need demonstrable experience in a similar role and be flexible with a can-do mindset, always striving to achieve the best outcomes for those you support.

The Upsides

The generous benefits package stands out, including a double-contribution pension plan, extensive leave, health cover, and paid volunteering days. These help foster a healthy work-life balance.

The role offers agile working, giving you flexibility to work both remotely and from the office, making it easier to manage your schedule and responsibilities effectively.

The Downsides

The workload can be demanding as you’ll be the main liaison for a large number of homes. Managing multiple requests at once while maintaining quality service may be challenging.

Additionally, the need for a valid driver’s license and access to a car for work use could be a limitation for some candidates, depending on their individual circumstances.

Final Verdict

This Neighbourhood Housing Lead role offers great stability, an excellent package of benefits, and rewarding resident interactions. Those willing to meet its challenges will thrive in this supportive and inclusive work environment.