Collections Specialist
Join Lesaka Technologies as a Collections Specialist. Engage with customers, manage arrears, and support loan performance. Matric and 2–4 years’ experience required.
Main Responsibilities
The Collections Specialist will proactively manage arrears for Lesaka Technologies’ Capital Connect lending book, maintaining consistent communication with customers.
Day-to-day duties include recovering unpaid instalments, monitoring loan performance, and initiating early engagement to prevent severe arrears and cash flow disruptions.
The position also involves issuing Letters of Demand, handling legal handovers, and negotiating structured repayment arrangements with clients.
Disciplined collection workflows are crucial, with an emphasis on compliance and safeguarding portfolio quality and company profitability.
This role supports Lesaka’s mission of promoting financial inclusion across Southern Africa’s underserved markets.
Reasons to Consider This Role
Working at Lesaka puts you at the heart of a fintech leader dedicated to supporting local communities and innovative financial solutions.
Employees are valued for their expertise and problem-solving abilities, contributing to Lesaka’s long-term growth and social impact.
The company provides opportunities for skills development and career progression for driven professionals eager to make a difference.
Structured processes and a clear focus on compliance offer a reliable and professional work environment with significant growth potential.
Points to Weigh Carefully
Certain aspects, such as regular engagement with customers in arrears and handling of legal processes, can be stressful at times.
The role demands accuracy and persistence, requiring attention to detail and swift, consistent follow-up with customers and legal entities.
The Collections Specialist position may include challenging targets and deadlines, which require resilience and adaptability.
Final Verdict
Lesaka Technologies’ Collections Specialist vacancy suits self-driven personnel who thrive on challenge and want their work to drive positive, real-world change in financial services.
The job promises a blend of professional rewards and skill growth, ideal for those invested in the future of financial inclusion.