Booking Agent
Join Publicis Commerce as a Booking Agent! Coordinate appointments, manage bookings, and support brand representatives. Experience in scheduling and attention to detail is key. Competitive environment with career growth.
What You’ll Do
The Booking Agent position at Publicis Commerce is a full-time, on-site role with a focus on operations. The role involves handling daily bookings, confirming appointments, and managing schedules for field representatives.
This intermediate-level opportunity requires candidates to work closely with both brand representatives and school contacts, ensuring that every booking detail is confirmed and up to date.
Daily responsibilities include keeping meticulous records in the booking system, proactively seeking new contacts to expand the portfolio, and providing accurate activity reports to the management team.
Additionally, the agent will identify operational challenges, update contact information, and troubleshoot any issues arising before field visits occur. Candidates should expect a fast-paced work environment and tight deadlines.
Possession of a reliable smartphone is a must, as most updates and communications are managed online. Previous call centre experience is viewed as an advantage for applicants.
Benefits of the Role
The Booking Agent position is designed for those who excel at organisation and time management. You’ll be key in supporting a growing brand portfolio, paving the way for potential advancement.
Working with Publicis Commerce offers exposure to diverse operations in the brand marketing space. Team members are encouraged to innovate and improve existing systems to maximise efficiency and customer experience.
Challenges to Consider
Candidates should be aware of the pressure that comes with strict deadlines. Attention to detail, composure, and objectivity are critical during peak operational periods.
The work can sometimes become repetitive, especially as you contact schools and confirm schedules daily. Persistence and adaptability are essential traits for success here.
Our Take
Overall, Publicis Commerce seeks disciplined, positive, and proactive individuals ready to carve out their own career path within a reputable team. If you thrive in structured roles with clear daily targets, this role is well-suited for you.