Member Consultant – Health Care
Become a trusted adviser on employee benefits. Use your healthcare experience to support members, ensure top-tier admin, and help enhance client wellbeing. Valid driver’s licence required.
Обзор вакансии
The Member Consultant – Health Care role centres around delivering clear guidance and support to members. Salary information isn’t specified, but the position is full-time and demands a high level of expertise.
Candidates are expected to be FAIS Fit & Proper compliant, have at least 3 years’ health care admin experience, and possess a valid driver’s licence.
Main advantages include the opportunity to provide professional advice and ensure that members get real value from their healthcare and employee benefits.
Daily engagement with a knowledgeable team offers room for growth and development on the job.
The supportive environment means you can make a tangible difference in client wellbeing every day.
Responsibilities You’ll Tackle
Each day, you’ll assess member healthcare needs, offer tailored advice, and log all guidance given using a CRM system.
The job involves resolving queries, managing communications with medical schemes, and supporting HR and members with claims processes.
You’ll arrange and facilitate onsite assistance, training workshops, and induction sessions to keep members informed and at ease.
Administrative tasks involve maintaining client records, distributing meeting notes, and keeping up with scheme changes.
Providing detailed advice for retiring or resigning members is also part of your portfolio, always following with compliance best practices.
What Works Well
This position stands out for those who value delivering genuine assistance in employee benefits.
Direct interaction with members ensures your work feels truly impactful, helping real people with their healthcare decisions daily.
A Few Drawbacks
The pace can be demanding, given frequent deadlines and a high level of responsibility for clients’ wellbeing.
Extensive admin and regulatory expectations mean you’ll need strong organisational skills and consistent focus.
Окончательный вердикт
If you enjoy making a difference through expert advice and teamwork, and meet the requirements, this is a rewarding opportunity to grow within employee benefits consultancy.
