Старшая горничная
Lead the housekeeping team, uphold top cleanliness, manage vendors, improve guest satisfaction, and grow with incentive, healthcare, and development perks.
What Does the Executive Housekeeper Role Offer?
The Executive Housekeeper position features a full-time employment contract with a strong focus on team leadership, operational excellence, and guest satisfaction. Candidates enjoy access to performance-based incentives, company healthcare benefits, and opportunities for professional growth—all key aspects to consider for anyone keen on progressing in hospitality management. Remuneration is competitive, with the added support of cell phone and provident fund allowances for qualifying staff.
Core Responsibilities and Daily Tasks
Daily, you’ll lead the housekeeping team, ensuring rooms are immaculately prepared for guests, and oversee the work of external cleaning vendors. You’ll manage inventory, guarantee all public and guest areas are spotless, and coordinate with front-office staff for smooth operations. Regular inspections, quality audits, and adherence to safety protocols are central to the job. Handling guest feedback, managing special requests, and implementing service improvements will also be part of your routine.
Key Advantages of the Executive Housekeeper Role
Team members benefit from a comprehensive incentive programme, including annual KPIs and regular bonuses, as well as healthcare support and discounted accommodation for family and friends. Professional development is highly encouraged through management training programmes and continuous learning opportunities. The environment is structured to support career growth while recognising outstanding performance.
Возможные недостатки, которые следует учитывать
This role requires consistently high attention to detail, strong physical stamina, and the ability to manage multiple priorities. It can be demanding during peak seasons due to increased turnover and stringent cleanliness expectations. Managing vendor relationships and large teams can sometimes present communication or compliance challenges, especially when balancing guest expectations with operational needs.
Unbiased Verdict: Is This Job Right for You?
If you have previous housekeeping management experience, strong organisational skills, and a passion for exceptional guest service, the Executive Housekeeper role presents a compelling option. With clear performance metrics and reward systems, you’ll find scope to grow while contributing to a reputable hospitality brand. If you enjoy leading teams, thriving under pressure, and aiming for excellence, this opportunity aligns well with those ambitions.
