Senior Manager: Digital Communications at MTN – Strategic Leadership & Growth

The Senior Manager: Digital Communications with MTN presents a compelling opportunity for professionals with over 10 years’ experience to step into a high-impact, full-time leadership role. Applicants should demonstrate strategic vision and proven capability in the digital communications space. This position focuses on overseeing group-wide reputation management and driving business-aligned messaging across digital platforms.

Prospective candidates can expect to take on responsibilities including the development and implementation of robust communications strategy, strengthening the company’s digital presence, and mentoring a high-performing team. Salary details are not disclosed in the listing, but as a senior leadership position at MTN, candidates can usually expect competitive remuneration and benefits typical for such roles in large corporates.

MTN’s values-driven ethos places emphasis on innovation, collaboration, and meaningful stakeholder engagement. Those seeking to work within a dynamic corporate culture—with diverse challenges and real opportunities to drive digital transformation—will find this role engaging and rewarding.

Role Responsibilities and Daily Activities

The Senior Manager: Digital Communications will lead the creation and execution of companywide digital strategies. This position is critical in protecting and promoting MTN’s digital reputation. Day-to-day, you’ll oversee the delivery of tailored digital content, manage agency partnerships, and ensure messaging is consistent across all platforms.

Your responsibilities will include setting measurable goals for your team, guiding the narrative for multiple brands, and benchmarking digital engagement metrics. Supporting innovation, you’ll empower your team to explore new storytelling formats and platform features, bringing the brand to life with compelling cross-channel communication.

Other key tasks include fostering close collaboration between content teams, developing social media strategies tailored to different regions, and continuously improving the user experience on the web and social channels with the aid of data-driven insights.

Main Advantages of the Position

Working as a Senior Manager: Digital Communications at MTN places you at the forefront of digital innovation in one of Africa’s largest companies. The role offers significant creative freedom and the chance to shape MTN’s online presence on a global scale.

MTN’s supportive company culture and commitment to development mean that senior leaders have the backing and resources needed to succeed—and to foster success in their teams.

Desafios e Considerações

Leadership at this level comes with the challenge of managing expectations across complex geographies and diverse stakeholders. Navigating evolving industry regulations and rapidly changing digital trends will be essential.

The role also entails accountability for a broad set of performance metrics, and continual adaptation to organisational needs, which can contribute to pressure and high expectations.

O veredicto

The Senior Manager: Digital Communications at MTN is a prestigious and demanding position ideal for seasoned communications experts. If you are a dynamic leader who thrives on strategic impact and sees yourself shaping digital presence at scale, this could be your next big move.