Representante de Atendimento ao Cliente
Join a dynamic team, manage customer orders, resolve concerns, and benefit from learning and career growth. Competitive salary and one-year contract!
Main Offer Details
Canada Building Materials presents a Customer Service Representative position offering a monthly salary between $3,485.25 and $5,344.05, with a full-time contract for one year.
This role requires working directly with both internal and external contacts, ensuring every customer interaction is smooth and positive.
Applicants with college or university education in Business or Technical Engineering, or equivalent experience, are encouraged to apply.
Proficiency in computer use and strong communication skills are crucial for managing the daily workload and excelling in this role.
The employer encourages all qualified persons to apply, with accommodations available through the hiring process.
Job Role Overview
The Customer Service Representative manages all incoming concrete orders and communicates order details to relevant team members efficiently.
They handle complaints, document all interactions, and ensure accurate records are maintained at each stage.
Ongoing communication with customers, as well as coordinating with plant personnel, forms the core of the day-to-day responsibilities.
Guiding clients on product selection, order updates, and value-added services helps maintain high satisfaction levels.
Job success requires implementing quality system procedures and collaborating across multiple departments.
The Pros
This position offers a clear pathway for career growth within a well-established company, with learning and upskilling opportunities embedded in daily work.
Being part of an equal opportunity employer means inclusivity is part of the company’s values, which positively impacts work culture.
The Cons
The role is a fixed one-year contract, which may not suit those seeking permanent, long-term stability from the outset.
Handling customer complaints and busy work periods can add pressure, demanding resilience and strong stress management.
Veredicto final
If you’re seeking a full-time role with skill development, competitive compensation, and career mobility, this offer stands out.
The one-year term provides valuable experience and the chance to expand professional networks while contributing meaningfully to customer relations.
