Representante de Atendimento ao Cliente
Provide financial support and guidance to clients by phone. Enjoy $23–$25/hr, comprehensive benefits, wellness programs and opportunity for growth. Bilingual skills are an asset.
This customer service position offers a competitive hourly wage between $23 and $25 and is open exclusively to Indigenous candidates. It is a full-time, permanent role, and employees are offered flexible schedules with advance notice. While bilingualism is a plus, candidates must be comfortable working with clients in both English and French. The position includes generous benefits and the added bonus of tuition fee reimbursement.
What You’ll Do Day-to-Day
As a customer service representative, your main responsibilities include answering client calls, assessing their needs, and guiding them to the best financial solutions. You’ll be interacting directly with customers over the phone, identifying their banking needs, and using empathy and professionalism to solve their concerns. Flexibility in scheduling is required, with potential shifts during the day, evenings, and weekends. In addition, ongoing in-person training helps new hires build confidence and expertise.
Great Advantages You Can Expect
One of the most attractive aspects of this job is its impressive benefits package. Employees receive access to health and wellness programs and flexible insurance options. There are also robust plans for pensions and opportunities for internal promotion. Community involvement is encouraged, and employees can take advantage of telemedicine services and many wellness resources.
Considerations Before Applying
While the job provides stability, it does require some flexibility—especially regarding potential evening and weekend shifts. You must also be ready to adapt to a fast-paced environment, handle multiple tasks, and work collaboratively in a team that values diversity and inclusion. Bilingualism is appreciated and offers an advantage when serving diverse clients.
Nosso veredicto
This role is recommended for Indigenous candidates seeking a stable, well-compensated customer service position with solid benefits. If you’re client-focused, ready to learn, and value inclusivity, this could be an excellent opportunity for your next career step.
