Operations Specialist
Join a collaborative team at National Bank as an Operations Specialist. Leverage your business admin background and excel in a hybrid role with standout benefits and growth.
The Operations Specialist in Partner Services role at National Bank offers a full-time position with salary discussed individually. This job provides a hybrid work setup and regular Monday-to-Friday hours, ideal for those seeking both structure and balance. Applicants should have a post-secondary education in business administration or equivalent experience, along with a minimum of two years of administrative work. The position values strong communication and excellent customer service skills, reflecting the company’s people-centred approach.
Key Responsibilities and Daily Workflow
As an Operations Specialist, your core day-to-day tasks involve reviewing and auditing leasing documentation, ensuring everything complies with internal standards and policies. You will communicate directly with lessees, verifying lease details and identities, making attention to detail paramount. Entering and auditing lease data in internal systems forms a major part of your routine, and you’ll resolve broker inquiries, supporting your team to maintain efficient workflow. The job also includes the opportunity to refine departmental processes and contribute to the ongoing service excellence National Bank is known for.
Pros: Benefits and Employee Experience
The benefits package included is robust. Employees are eligible for health and wellness programs, group insurance, a generous pension plan, telemedicine, and a virtual sleep clinic. National Bank stresses a barrier-free, inclusive workplace, ensuring accessibility for all employees and giving everyone the chance to shine. The work culture is collaborative, open to feedback, and values employee wellbeing by encouraging regular communication and engagement in community initiatives.
Cons: High Standards and Role Demands
With such high standards for compliance and document accuracy, the role can be demanding for those unused to detail-intense environments. The expectation for clear, frequent communication with both internal teams and clients may not suit everyone, especially individuals new to finance or leasing documentation. Additionally, while the hybrid format offers flexibility, it may not accommodate those seeking a fully remote position.
Verdict: A Strong Opportunity for Growth
For professionals eager to build expertise in equipment financing and thrive on meticulous work, the Operations Specialist in Partner Services position at National Bank is an outstanding career move. The commitment to flexibility, employee wellbeing, and a human-centred office culture makes this opportunity especially appealing for those looking to advance while feeling valued and supported along the way.
