Customer Service Assistant
Support a dynamic team in a bilingual, client-focused insurance environment. Enjoy a collaborative culture and growth opportunities with full-time stability.
If you’re looking for a stable, full-time role with an annual salary range from $34,990.52 to $45,000.00, this Customer Service Assistant offer from Fortiva Insurance stands out. The position is open to candidates who are fluent in both English and Mandarin, aiming for proactive, organized individuals eager to grow their professional skills. Notably, no prior insurance experience is needed since training is fully provided, making this accessible to motivated applicants looking to step into the insurance sector.
Main Daily Responsibilities
As a Customer Service Assistant, you’ll support a busy in-house CSR (Customer Service Representative) team with various administrative and client-facing tasks. Your day will involve preparing insurance quotes, filing documents, organizing records, and processing end-to-end mailings and endorsements. Communication with insurance company underwriters, following up on payment and claims, and ensuring all processes run smoothly are also a central part of the role. You’ll need strong email writing skills as well as the ability to multitask and prioritize under deadlines.
Key Strengths of the Position
One of the main advantages is the inclusive and supportive team environment. New team members receive detailed training and hands-on mentorship, making it great for those ready to learn. Another major plus: the position offers tangible opportunities for career progression. As you master customer service and insurance processes, you gain a foothold in a vital industry with potential for future advancement.
Considerations to Keep in Mind
This position places a significant emphasis on Mandarin fluency, which is required for both spoken and written communication. Therefore, applicants not comfortable with both languages may find this limiting. Additionally, while insurance industry experience isn’t mandatory, those new to the field should be prepared for a learning curve as they become familiar with policies and regulatory requirements.
最終評決
Overall, the Customer Service Assistant opportunity at Fortiva Insurance is compelling for bilingual candidates seeking a stable role with genuine growth potential. The focus on team support, training, and the chance to build an insurance career make this a worthy consideration for motivated applicants.
