Customer Service Jobs for Indigenous People – Competitive Pay, Benefits & Inclusive Team

National Bank is inviting Indigenous applicants for a full-time customer service role with a competitive hourly salary ranging from $23.50 to $25.00. The position comes with variable shifts and includes benefits such as evening and weekend premiums, as well as tuition reimbursement opportunities.

What You’ll Do Every Day

Employees in this customer service position are tasked with handling client calls, assessing their financial needs, and guiding them toward appropriate solutions. The work environment is fast-paced and collaborative, with ongoing support from experienced teammates.

The hiring process includes an in-person training phase lasting up to four months. This ensures you develop key skills to support clients efficiently and with confidence. Responsibilities will be tailored to your skills and availability once hired. The job requires flexibility as you may work a mix of days, evenings, and weekends.

Pros: Strong Support & Benefits

The salary is very competitive for customer service roles, especially with the potential for premiums on nights and weekends. Employees receive comprehensive benefits, including flexible insurance, a pension plan, and a health and wellness program.

If career advancement matters to you, National Bank provides strong pathways. They encourage internal mobility and invest in professional development, so you can grow your career over time and discover new opportunities within the organization.

Cons: Schedule Flexibility Needed

This role requires flexibility in your schedule. You might be assigned workdays, evenings, and weekends, which may not suit applicants seeking a traditional 9-to-5 role or predictable shifts.

The role is telephone-based, and some people may prefer in-person client contact. Furthermore, the initial in-person training period can last several months, which might be demanding for some candidates.

हमारा फैसला

This job is an excellent opportunity for Indigenous talent interested in client support. With solid pay and robust employee benefits, it’s a strong option for those comfortable with schedule variability and seeking growth in banking.