Medical Office Assistant (MOA)
Join a dynamic clinic team. Full-time, permanent MOA role with flexible hours, vision care, and opportunities for growth. Ideal for organized, patient-focused professionals.
Role Highlights and Working Conditions
The Medical Office Assistant (MOA) position offers a permanent, full-time contract with an adaptable work schedule. Compensation details may vary, but benefits like vision care and flexible scheduling are key features.
This clinic environment values patient care, teamwork, and professionalism, especially for those who excel in high-volume settings managed by supportive supervision.
Shift patterns may include day, morning, evening, or weekend coverage, helping staff balance work with personal life. Full in-office presence is required.
Applicants should have at least two years of clinical experience and post-secondary education in medical office administration for best results.
Success in this role relies on adaptability, initiative, and a strong commitment to patient service and clinic operations excellence.
Tâches et responsabilités quotidiennes
The MOA acts as the frontline team member, welcoming patients, managing check-in, and facilitating initial paperwork needs with efficiency and a friendly approach.
Responsibilities also include phone and email support, accurately routing inquiries, and ensuring relationships with external healthcare professionals remain positive.
Core administrative tasks cover patient scheduling, appointment reminders, managing waitlists, and enforcing no-show policies for optimal appointment flow.
Regular upkeep of patient health records and clinic spaces is essential. Duties may extend to data entry, scanning documents, and assisting with inventory.
Ensuring the clinic environment is organized and welcoming contributes directly to positive patient experiences and smooth clinical operations.
Principaux avantages
One major advantage is the flexibility in hours, allowing staff to maintain a healthy work-life balance. This is ideal for those managing personal commitments.
The presence of vision care as an included benefit provides additional value, especially for those who spend considerable time in front of screens or patient files.
Additional Pros
The clinic’s focus on professional growth means motivated MOAs may receive training and leadership opportunities, contributing to long-term career development.
Infini Health provides a collaborative team setting, supporting equity, diversity, and inclusion for all staff members, bolstering a positive workplace culture.
Quelques inconvénients à prendre en compte
Full in-office requirements may not appeal to those seeking hybrid or remote arrangements, which has become more common in medical administration jobs.
The pace can be demanding, and some may find the multitasking and volume of patient interactions challenging at times, requiring excellent stress management skills.
Inconvénients potentiels
There are physical and emotional demands, such as assisting patients with mobility challenges and managing sensitive situations involving pain or distress.
The expectation of covering shifts for others and training new staff may increase the workload during busy periods.
Verdict final
The Medical Office Assistant role provides a well-rounded, stable career path for organized and empathetic people ready to grow in an inclusive health clinic setting.
If prioritizing team support, job stability, and patient impact suits your professional goals, applying for this MOA position could be a rewarding next step.
