Communications Clerk A – Voice Services
Casual admin role with hourly pay up to $23.63, supporting patient calls and staff operations. Flexible shifts and diverse, inclusive work environment.
Aperçu du poste et rémunération
The Communications Clerk A – Voice Services is a casual, relief position in a vibrant health care setting. Compensation ranges from $21.99 to $23.63 hourly, offering flexibility for varied availability. Added to your pay is an 11% premium in lieu of traditional benefits. Since this is a casual role, you must be prepared for shifting hours with no guaranteed minimum, but your schedule could include days, nights, weekends, and holidays.
This position is well-suited for individuals seeking flexible, part-time employment in an engaging environment. Candidates are required to have at least a Grade XII education or equivalent. Experience in health care, emergency services, or a related field gives you an advantage when applying.
To thrive here, you’ll benefit from strong communication, quick decision-making skills, and the capacity to learn and juggle multiple responsibilities. Nova Scotia Health values inclusivity, so applicants from all backgrounds are encouraged to apply and self-identify during the process.
Clerical skills, multitasking, and readiness to work in different operational areas are essential. Being tech-savvy and having experience handling calls or engaging with the public will set you apart.
This unionized role emphasizes support, teamwork, and providing effective service to the public and internal clients alike, making it rewarding for anyone enthusiastic about contributing to a welcoming, high-functioning workplace.
Responsabilités et tâches quotidiennes
In this communications clerk role, you’ll manage incoming and outgoing calls, direct visitors to their destinations, and assist in emergency situations. You’ll issue pagers, support internal communications, and play an essential part in daily hospital operations. If a fire or evacuation occurs, you’ll direct exit procedures with clarity and efficiency. Your responsibilities also include helping patients and visitors arrange local travel, ensuring their comfort and ease.
Expect to interact with a wide range of individuals, requiring a friendly attitude and adaptability. You may need to use computer systems and telecommunications equipment. Demonstrating patience during busy moments, especially in high-pressure scenarios, is key.
Teamwork is another crucial aspect, collaborating with fellow staff and supporting hospital operations. Your work impacts both patient experience and the efficiency of internal processes, so a conscientious approach is valued. If you speak French or other languages, that’s an asset, allowing you to support more diverse clientele. A skills test may be part of the hiring process.
Your day will be full of variety, requiring you to shift gears quickly between tasks and maintain accuracy. Staying organized is essential as you handle patient inquiries and prioritize urgent communications.
Pros: Flexibility and Supportive Work Culture
One key benefit is flexibility. Casual scheduling allows you to fit your job around other commitments or education. You’ll also earn a premium in lieu of benefits, increasing your hourly compensation.
Nurturing diversity and inclusivity, Nova Scotia Health fosters a work culture where individuals from all backgrounds are encouraged to grow and thrive. You work with a professional team who values respect, communication, and collaboration.
For individuals looking for a variety of experience in the healthcare environment, this job offers exposure to many parts of daily hospital life.
You’ll gain skills in emergency procedures, communications, and customer service that can enhance your career growth in both the health and administrative sectors.
Cons: Inconsistent Hours and Fast-Paced Environment
Since the position is casual and hours are not guaranteed, financial planning can be challenging for those needing steady, predictable income. Shifts may occur during nights, weekends, and holidays, which may impact work-life balance.
Another downside is the nature of the work: it’s fast-paced, and requires you to switch between tasks and manage potentially stressful situations. If you thrive in consistency and predictability, this dynamic might not be the best fit.
Verdict final
If you value flexibility, thrive in diverse environments, and enjoy helping others, the Communications Clerk A – Voice Services position is a worthwhile opportunity. The pay rate, positive work culture, and skill-building potential make this entry point into healthcare administration attractive for many job seekers.
