Acquisition & Fulfilment Lead
Lead a sales-driven team, drive revenue growth, and ensure SLA compliance. Requires 8+ years’ experience, proven leadership, and excellent Contact Centre know-how.
If you’re an experienced manager looking to step into a role where your leadership drives tangible team results, this offer could be your next step. The Acquisition & Fulfilment Lead role is full-time and targets candidates with a National Diploma in Sales or related areas. Although salary and specific working conditions are not disclosed, successful applicants can expect a dynamic team atmosphere focused on achievement.
Your day-to-day work involves overseeing a team in the Acquisitions Department, ensuring effective lead management, and pushing revenue growth. You will manage conversions, optimise workflows, and enforce compliance with Service Level Agreements. Familiarity with Contact Centre operations, as well as strong MS Office skills, are crucial components for the position.
Principales responsabilités
Managing the sales team is at the heart of this position as you’ll be expected to improve conversion rates and streamline daily processes. You’ll also be responsible for coaching team members and implementing best practices. Maintaining close attention to SLA compliance is essential, as is monitoring targets. Driving continued growth by finding opportunities for process improvements will set you apart. Finally, you’ll ensure quality control through detailed reporting and communication.
Avantages de ce rôle
The position is well-suited for leaders who thrive in dynamic, goal-orientated environments. The opportunity to make an immediate impact and develop management expertise is clear.
Working in a technology-forward setting increases your exposure to innovative practices. Moreover, you’ll enhance your communication and leadership capabilities daily.
Inconvénients potentiels
High accountability comes with the territory: managing targets and compliance deadlines leaves little room for error. The pressure to meet or exceed goals can be stressful.
Another factor is the need for substantial experience, so entry-level candidates or those without a management background should consider alternative positions.
Verdict final
This lead role is perfect for managers passionate about performance, growth, and process optimisation. If your experience matches the requirements, applying could elevate your career in sales management. For those ready to take ownership and drive real impact, this post presents a compelling opportunity.