Wellness Assistant
Assist customers with healthcare product advice, sales, and merchandising. Permanent position, market-related salary, and opportunities for skill growth. Matric, product knowledge and customer service required.
What Does a Wellness Assistant Do?
The Wellness Assistant role focuses on serving customers in-store, providing knowledgeable advice on health products and supplements, and ensuring products are attractively merchandised.
Daily tasks may include consulting with customers, driving sales through upselling and cross-selling, and maintaining stock rotation to reduce waste. Stock management procedures are important.
Customer service is a top priority, so communication skills are essential in creating a positive shopping environment and building customer loyalty. Meeting sales targets is encouraged.
Besides sales, the job also requires regular store cleaning and hygiene maintenance, as well as monitoring stock levels in the health aisles and preventing losses.
Adhering to store procedures and sharing product knowledge ensures continuity of excellent service even during shift changes or staff relief situations.
Principaux avantages de ce rôle
This job comes with a permanent contract and a market-related remuneration, offering good job security and competitive earning potential for suitable applicants.
Staff benefit from direct customer engagement, gaining valuable experience in health and retail. Employers encourage skill development and support ongoing learning about new products.
What Makes it Challenging?
Some cons include adhering to strict store policies, following detailed procedures, and achieving sales targets. Pressure can mount during busy periods or promotional events.
The role also requires flexibility in working hours—especially since retail often includes weekend or shift work—as well as the need to continuously update product knowledge.
Verdict final
The Wellness Assistant position is ideal for those with a passion for health, customer service, and retail. With the right skills, candidates can grow and thrive in this dynamic environment.
Applicants will find a supportive company culture and opportunities for professional advancement. Those who meet the qualifications and enjoy communicating with customers should definitely consider this position.
