Customer Service
Support clients by phone, with on-site attendance. Full-time, $23.50–$25.00/hour, solid benefits. Bilingual and Indigenous candidates encouraged. Opportunities to grow professionally.
Day-to-Day Responsibilities
As a customer service employee, your primary role is to answer calls and guide clients through financial tasks and services.
You will assess clients’ banking needs, recommend electronic solutions, and deliver helpful support every day.
Shift schedules vary, which means you may work daytime, evenings, or weekends, giving flexibility and three weeks’ notice in advance.
All work is conducted on-site, so team collaboration is essential, and bilingual communication skills are highly valued in this position.
Expect an initial, thorough 3–4 month in-person training program to equip you for a successful start.
Pros of the Job
One clear advantage is the competitive hourly wage, ranging between $23.50 and $25.00, with potential shift premiums.
Employees have access to robust health, wellness, insurance, and pension plans, supporting both personal and family well-being.
Cons to Consider
The requirement for schedule flexibility, which could include evenings and weekends, might not fit everyone’s lifestyle.
This job can be fast-paced and at times stressful, being a front-line support role requiring multitasking and empathy.
Verdict
This customer service position offers excellent compensation, rich benefits, and an inclusive environment for Indigenous applicants seeking professional growth.
It stands out for its focus on development, team culture, and support—ideal for those ready to make an impact in client service.
