Application Support Engineer (SQL)
This position offers a salary from £26,000 to £30,000, including a bonus, hybrid remote work, excellent development prospects, hands-on SQL work, and a supportive team culture focused on learning.
Main Responsibilities and Tasks
This hybrid Application Support Engineer role involves handling support tickets, working closely with DevOps, infrastructure, and client teams, as well as maintaining remote client servers and accounts.
The daily work includes responding to application support demands, escalating technical issues when necessary, and ensuring excellent communication with both colleagues and customers.
Candidates need strong SQL and Azure SQL expertise for database troubleshooting, along with proven experience supporting users in 1st line or application support positions.
Responsibilities also extend to configuration management, knowledge sharing, process improvement, and adhering to agreed procedures and workflows for service delivery.
Success in the position comes from problem-solving, process adherence, and collaboration within multidisciplinary technology teams.
Pros: Why This Role Stands Out
The company offers incredible flexibility in terms of working conditions, including remote options, a clear hybrid rota, and a supportive, welcoming team culture.
There is ample opportunity for professional growth and skill development, with bonuses, recognition rewards, and structured paths for progression as part of the employment package.
Cons: Things to Consider
The role’s shift-based schedule might not suit everyone, as it includes early mornings and late evenings depending on rotation.
Extensive emphasis on SQL/technical troubleshooting means it’s best suited for candidates confident with technical back-end work, which might be a challenge for those with less experience.
Verdict: Is This Your Next Move?
This Application Support Engineer position is ideal for applicants looking to advance in tech support, desiring flexible work arrangements, and eager for ongoing training and recognition.
If you value a modern, team-driven workplace with a clear commitment to your career progression—and technical problem-solving is your forte—this is an attractive choice.