IT Systems and Application Analyst
Analyse, maintain, and optimise business IT systems closely with key stakeholders. Requires prior enterprise system experience and offers a market-related package.
If you are looking for a dynamic role with lots of career growth potential, the IT Systems and Application Analyst position is worth considering. The role offers a market-related salary based on your experience and is a full-time permanent opportunity. Applicants should hold a relevant degree and bring at least three years of experience in IT systems or business application analysis, as well as strong interpersonal and analytical abilities.
Key Daily Duties and Responsibilities
The heart of this role is supporting and optimising various enterprise applications, including ERP, CRM, HR systems, and more. Daily, you will analyse system requirements and collaborate with stakeholders to improve performance. Troubleshooting technical issues and ensuring seamless upgrades and maintenance will also be part of your routine. Providing tier 2/3 support for escalated helpdesk requests is expected, along with assisting in new systems rollouts and ensuring system integrity across the organisation.
Pros: Opportunities and Growth
This position stands out for its mix of technical focus and stakeholder engagement. It is ideal if you want to further hone your analytical and business communication skills. Additionally, exposure to ERP systems and project-based work means further upskilling and potential for career advancement.
Cons: Workload and Complexity
The job can be demanding, especially during system upgrades or when supporting new rollouts. There may also be conflicting deadlines due to supporting multiple applications and users simultaneously. Expect the occasional challenge with managing diverse requirements and expectations from different departments.
Verdict: A Strong Mid-Career Step
Overall, this is an excellent opportunity for a skilled IT professional seeking a step up in business application analysis. The broad technical exposure and multifaceted responsibilities make it a worthwhile role to pursue for those ready for the challenge.
