Wellness Assistant
Support customers with friendly service and health advice, enjoy annual leave and training, and benefit from career growth in retail. Applicants with matric and retail know-how are welcome.
What You Will Do Day-to-Day
As a Wellness Assistant, your daily routine involves providing guidance and assistance to customers exploring healthcare, nutrition, and supplement products. Excellent service is at the heart of this role.
The position requires handling in-store queries with proactive, friendly communication and building customer trust. You’ll drive healthcare sales by cross-selling and upselling suitable products.
Other tasks include stock management to ensure shelves are well-stocked and clean, preventing losses through careful handling and monitoring. Product merchandising is essential for an appealing shopping space.
Maintaining hygiene and store presentation is also emphasised. Furthermore, continuing your own professional development and sharing knowledge with team members is expected for seamless operation.
Finally, you will follow standard operating procedures and support risk management policies for a safe, productive work environment.
Key Benefits of the Role
The Wellness Assistant role offers more than customer interaction. You’ll receive on-the-job training and have paid annual leave, which supports a positive work-life balance.
You’ll enjoy growth opportunities within a respected retail group, offering a solid stepping stone for anyone interested in health, fitness, and retail careers.
Challenges to Keep in Mind
This is a customer-facing position, so you may experience busy periods and require patience and flexibility under pressure.
Attention to detail, especially with stock and product knowledge, is critical and can be demanding at times. However, with the provided support, newcomers adapt quickly.
Final Verdict
Overall, the Wellness Assistant position with Clicks is ideal for those looking to gain valuable retail experience and grow within one of South Africa’s leading retail groups. If you enjoy service, learning, and being part of a dynamic team, this is a strong opportunity.
