Customer Service Representative
Deliver top-notch support via phone, email, and chat. Enjoy competitive hourly pay, paid training, benefits and a welcoming, growth-focused work culture.
The Customer Service Representative position from Finsana offers a rewarding opportunity with an hourly salary of $16 to $20. This is a full-time role, ideal for those seeking stable hours and workplace flexibility. Applicants can expect competitive compensation combined with attractive employment benefits and an encouraging work environment.
This job comes with health, dental, and life insurance for both you and your family. Additional perks include paid personal and sick days, paid one-on-one training, RRSP matching, a relaxed dress code, and easy accessibility—making daily work life more enjoyable. The company places strong emphasis on supportive, inclusive culture and growth opportunities.
What A Typical Day Looks Like
As a Customer Service Representative, your day involves providing excellent support via phone, email, and live chat. Your mission is to ensure each customer receives timely and accurate assistance. You’ll help clients with questions about their applications and resolve both simple and complex concerns.
Proactive follow-up is expected, as understanding the customer’s needs is key to success. The job requires effective communication skills—both verbal and written. Finally, you’ll work in collaboration with your team to develop new procedures, driving ongoing improvement in customer experience. Adaptability in a tech-driven environment is a must.
The Pros
Finsana truly stands out for its competitive pay scale and extensive benefits package. Health, dental, and life insurance coupled with paid days off make it a secure option for jobseekers. Plus, the paid, personalized training ensures you’ll be set up for success from day one. The flexible work hours and inclusive environment make it a comfortable fit for a variety of candidates.
The Cons
This role demands flexibility and adaptability to new processes and technology. It also requires initiative, which might not suit those looking for less dynamic environments. Work can be fast-paced, and resolving complaints or complex issues may be challenging at times.
Verdict
For anyone seeking a fulfilling, stable, and well-compensated customer service role, this position from Finsana is a compelling choice. The blend of benefits, training, and culture makes it an appealing opportunity for growth-minded professionals.
