Insurance Professional
Join as an Insurance Professional! Earn $46,135–$48,635, enjoy paid six-month training, licensing support, shift differentials, and excellent benefits. Build your skills and grow your career.
Main Responsibilities
As an Insurance Professional at USAA, your primary focus will be on sales and customer service for property and casualty products. You’ll respond to member inquiries, handle policy management, and provide knowledgeable support across various communication channels. You’ll also identify opportunities for cross-selling and ensure each member receives appropriate coverage. Additionally, you’ll learn to operate efficiently in a contact center environment while maintaining state-required licenses.
Advantages of the Role
One of the key advantages of this position is the competitive salary range—between $46,135 and $48,635—with the potential for additional pay incentives. Furthermore, the six-month paid training program ensures you’re fully equipped to succeed, even if this is your first job in insurance. After six months, eligible employees can choose partial remote work options, providing valuable flexibility. Notably, USAA covers all your licensing fees and offers continued education, giving you opportunities for personal and career growth.
Considerations Before Applying
Most new hires will need to complete extensive training on-site, which may not fit those seeking immediate full-remote flexibility. Weekend and evening shifts are part of the job rotation, as member support is offered seven days a week. This could challenge candidates with limited schedule flexibility. The job also requires obtaining your license within three weeks, and some applicants might find the study and testing process stressful, although all necessary material and support are provided.
Final Thoughts
Overall, USAA’s Insurance Professional offer delivers a strong mix of training, compensation, and benefits in a supportive environment. This role is well-suited for those eager to build a rewarding customer service or sales career while working for a company committed to professional development. It remains a solid stepping-stone for anyone wanting stable growth and long-term prospects in insurance or customer support.
