Member Consultant – Health Care: Strong Advisory Role, Growth Prospects

What to Expect: Daily Life as a Member Consultant

This role involves delivering advice on employee benefits and health care solutions to members, supporting queries, and ensuring proper record-keeping.

You will provide practical advice about health care options, guide members through claims and scheme procedures, and assist with benefit selections and queries.

Strong communication and client interaction are essential daily. You’ll conduct workshops, assist with queries, and keep meticulous records throughout.

Problem-solving is a daily part of the job, from answering questions to resolving billing or compliance issues, often alongside colleagues and senior consultants.

Autonomy is given, but teamwork is key as you often coordinate with other divisions to ensure service excellence for all scheme members.

Pros of the Member Consultant Role

This opportunity offers real professional growth by working within a respected financial services group with a strong team culture.

Your skills are valued, especially with 3+ years health care admin experience. Continuous learning through schemes, roadshows, and client exposure is provided.

Potential Challenges in the Position

The Member Consultant faces high expectations for attention to detail and effective multitasking, which could prove demanding for some applicants.

Dealing with compliance checks, complex claims, and some escalated client queries ensures every day brings fresh challenges that may occasionally feel pressurised.

Final Thoughts: Is This Role for You?

This role stands out for candidates seeking meaningful advisory work with visible impact and solid career prospects. It’s an ideal fit for those who thrive in advisory or admin environments.

If you’re FAIS compliant, great with people, and organised, you should strongly consider applying. It’s a practical leap for career-focused professionals wanting real growth.