Service Professional
Join TELUS as a Service Professional for full-time, temporary work, with hourly pay at $25.20, commissions, benefits, and bonuses. Extensive training included. Customer service and technical skills required.
What Does a Service Professional Do?
The Service Professional at TELUS is the main client contact, responsible for installing and maintaining services. The role includes supporting internet, security, automation, TV, and phone solutions for customers.
Daily tasks include visiting homes, troubleshooting technical issues, and ensuring clients fully enjoy their TELUS products. There’s a mix of sales and support responsibilities, making this role both dynamic and customer-focused.
Not only will you set up and repair equipment, but you’ll also educate clients about TELUS services. Boosting customer satisfaction and identifying sales opportunities are core elements of the position.
Physical activity is involved, such as standing, lifting, ladders, and working in various environments. Shifts can vary, covering days, evenings, weekends, and holidays, so flexibility is essential.
Overall, this position is ideal for those who thrive on hands-on technical work, interacting with clients, and seizing growth opportunities.
Pros of Working as a Service Professional
The compensation package stands out, starting at $25.20 per hour plus commissions, bonuses, and benefits. TELUS also provides substantial training for newcomers, supporting your professional growth.
You’ll benefit from employee discounts and share purchase plans, helping you make the most of your employment. The role offers the ability to learn, develop, and make a real difference in customers’ daily lives.
Cons to Consider
The role can be physically demanding, requiring regular lifting, crawling, and work in tight or variable spaces. Unpredictable schedules, including evening or weekend shifts, can impact work-life balance.
Handling difficult customers and constantly meeting sales targets may add to job pressure, especially during peak periods. Some may find the workload challenging if not suited for a fast-paced, client-facing environment.
Verdict: Is This TELUS Role Right for You?
If you enjoy technical problem-solving, direct customer interaction, and are excited by sales opportunities, this job presents a solid path. The pay is competitive, and the included training helps entry-level tech enthusiasts start strong.
Being adaptable and ready for a mix of physical work and customer-facing responsibilities is vital. If you’re motivated by variety and a route to career growth at a well-known company, consider applying today.